Tell us what is not working.

Frequently. We slot in where your team is stretched — out-of-hours cover, a specialist migration, a security assessment — rather than replacing people who already know your business.

Per unit under management: endpoints, servers, sites or workloads, with response SLAs attached. Project work is fixed-scope and priced before it starts.

Yes. We start with a discovery and risk audit, document what exists, and agree a remediation plan before assuming day-to-day responsibility.

You do, in full. Source, as-builts, runbooks and credentials are yours and are handed over as a deliverable, not held as leverage.

Discovery usually begins within a week or two of scope sign-off. Emergency support and incident response can start considerably faster.